Rogers Online Protection Home > Uninstalling
- This article applies to version : 7.0
- This article applies to All OS
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I can't uninstall Rogers Online Protection with Windows Add/Remove Program or uninstall tool.

Problem: 
Rogers Online Protection cannot be uninstalled with Windows Add/Remove Program or the Uninstall Rogers Online Protection option. The cleanup utility couldn't remove Rogers Online Protection either.

Resolution:
To resolve this issue, you must use a special utility, Windows Install Clean Up, developed by Microsoft.

1. Click here to download the msicuu2.exe utility.
2. Double-click the downloaded file to start the installation.
3. Once the installation is complete, click Start point to  Programs and select Windows Install Clean Up.
4. A list of programs will appear.  Rogers Online Protection should be on that list, possibly more than once. The Radialpoint Security Services will appear as the following: 

                RPS Burn

                RPS CRT

                RPS Diagnosticutility

                RPS Firewall

                RPS Ksdk

                RPS ParentalControl

                RPS PerfectDiskStub

                RPS PopupBlocker

                RPS RpsCore

                RPS SafeConnect

5. For each entry of Rogers Online Protection, select it and click Remove.


Date Revised:
23-Nov-10

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